TERMS AND CONDITIONS OF SERVICE

These Terms and Conditions ("Terms") constitute a legally binding agreement between Fruxinfo Private Limited ("Fruxinfo", "we", "us", "our") and the customer ("Client", "you", "your"). Please read these Terms carefully before engaging our services.

By approving any quotation, making any payment, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. DEFINITIONS

1.1 "Services" means all software development, web development, mobile application development, digital marketing, SEO, maintenance, and related services provided by Fruxinfo.

1.2 "Deliverables" means all work products, code, designs, documents, and materials created and delivered under this agreement.

1.3 "Project" means the specific scope of work as defined in the approved Quotation and Scope of Work document.

1.4 "Go-Live Date" means the date when the project is deployed to the production environment and made accessible to end-users.

1.5 "Business Day" means Monday through Friday, excluding public holidays observed in Gujarat, India.

1.6 "Bug" means a failure of delivered functionality to perform as specified in the approved and documented requirements, causing material disruption to the intended use.

2. AGREEMENT & ACCEPTANCE

2.1 Formation of Agreement

This agreement is formed when the Client:

• (a) Signs and returns the Quotation/Proposal, OR
• (b) Makes any payment toward the proposed project, OR
• (c) Issues a written Purchase Order referencing our Quotation

2.2 Written Confirmation

All agreements must be confirmed in writing via email or a signed document. Verbal discussions do not constitute acceptance of terms.

2.3 Complete Agreement

These Terms, together with the signed Quotation and Scope of Work (SOW) document, constitute the complete agreement between the parties. Any previous discussions, proposals, or understandings not included in these documents are superseded.

2.4 Modifications

Modifications to these terms must be made in writing and signed by authorised representatives of both parties. Project-specific variations may be documented in individual SOW documents.

3. QUOTATIONS & PROPOSALS

3.1 Quotation Validity

• (a) Standard Projects (under ₹1,00,000): Valid for 14 calendar days
• (b) Large Projects (₹1,00,000 and above): Valid for 30 calendar days
• (c) Custom validity periods may be specified in individual quotations

3.2 Post-Validity Changes

After quotation expiry, pricing, scope, timelines, and team availability may change based on current business conditions. Clients wishing to proceed after expiry must request a revised quotation.

3.3 Extension Requests

Quotation validity may be extended upon written request, subject to Fruxinfo's approval and availability confirmation.

3.4 Price Variations

Quotations are based on current technology costs, resource availability, and market conditions. Significant delays in project commencement may necessitate price revisions.

3.5 Quotation Components

Each quotation includes:

Detailed scope of work, Deliverables list, Timeline estimates, payment schedule, Assumptions and exclusions, Applicable terms and conditions

4. SCOPE OF WORK & PROJECT MANAGEMENT

4.1 Scope Adherence

All work will be performed strictly in accordance with the approved Scope of Work document. Features, functionalities, or deliverables not explicitly mentioned are considered out of scope.

4.2 Scope Change Requests

Any additions, modifications, or enhancements to the original scope must be:

• (a) Requested in writing
• (b) Evaluated for impact on timeline and cost
• (c) Approved via Change Request document
• (d) Paid for as per the revised quotation before implementation

4.3 Minor Adjustments

Minor clarifications or adjustments that don't materially change scope, timeline, or cost may be accommodated without formal change requests, at Fruxinfo's discretion.

4.4 Project Phases & Milestones

Projects are typically divided into milestones. Each milestone includes:

• Defined deliverables
• Review and approval period (typically 3-5 business days)
• Payment trigger
• Sign-off requirement

4.5 Milestone Approval

The client must review and provide written approval or detailed feedback within the specified review period. Delayed feedback extends the overall project timeline proportionately.

4.6 Assumptions & Dependencies

Project execution is based on assumptions documented in the SOW. If assumptions prove incorrect or dependencies are unavailable, scope and timeline adjustments may be necessary.

5. PAYMENT TERMS & CONDITIONS

5.1 Payment Structure

Projects typically follow this payment structure (unless otherwise specified):

• 40% advance payment upon agreement signing
• 30% upon completion of design/first milestone
• 30% upon final delivery and go-live

5.2 Payment Methods

Payments must be made via:

• Bank transfer/NEFT/RTGS
• Cheque (subject to clearance)
• Online payment gateway (processing fees applicable)
• As specified in the invoice

5.3 Invoice Terms

• (a) Invoices are payable within 7 calendar days of issuance
• (b) All invoices include applicable GST
• (c) Payment is considered received upon credit to Fruxinfo's bank account

5.4 Late Payment Consequences

• (a) Payments delayed beyond 7 days will incur a notice
• (b) After 15 days of non-payment, project work will be suspended
• (c) After 21 days, Fruxinfo may terminate the agreement and pursue legal remedies
• (d) Interest at 2% per month may be charged on overdue amounts

5.5 Payment Disputes

Any payment disputes must be raised in writing within 3 business days of invoice receipt. Undisputed portions must be paid as scheduled.

5.6 Currency & Taxes

• (a) All prices are in Indian Rupees (INR) unless specified otherwise
• (b) GST and all applicable taxes are additional to quoted prices
• (c) International clients bear currency conversion and transaction fees

6. REFUND & CANCELLATION POLICY

6.1 General Refund Policy

Payments are generally non-refundable once work has commenced. However, we recognize that exceptional circumstances may arise.

6.2 Eligible Refund Scenarios

Refunds may be considered in the following situations:

(a) Non-Commencement by Fruxinfo:

• If Fruxinfo fails to commence work within 30 days of advance payment
• Refund: Full amount minus 10% administrative fee

(b) Project Abandonment by Fruxinfo:

• If Fruxinfo unilaterally abandons the project (not due to Client breach)
• Refund: Proportionate to incomplete milestones, minus completed work value

6.3 Non-Refundable Scenarios

No refunds will be provided for:

• Client-initiated cancellations after work has begun
• Change in Client's business direction or strategy
• Client's inability to provide required inputs or cooperation
• Third-party service failures beyond Fruxinfo's control
• Force majeure events
• Project delays caused by the client
• Marketing or SEO performance not meeting expectations
• "Change of mind" after approval of deliverables
• Unused portions of paid hours or retainers

6.4 Partial Completion Settlements

If the project is terminated by mutual agreement:

• Client pays for all completed milestones
• Proportionate payment for partially completed work
• Non-refundable advance is adjusted against dues

6.5 Refund Processing

Approved refunds will be processed within 30 business days to the original payment source, minus applicable transaction fees.

7. DELIVERY TIMELINES & CLIENT COOPERATION

7.1 Timeline Estimates

Project timelines provided are good-faith estimates based on:

• Current scope understanding
• Assumed client cooperation levels
• Normal complexity factors
• Resource availability at project start

7.2 Timeline Dependencies

Timelines are contingent upon:

• Timely client approvals and feedback
• Prompt provision of content, credentials, and assets
• Availability of third-party services and APIs
• No major scope changes during execution
• Reasonable complexity of R&D elements

7.3 Client-Caused Delays

Project timeline will be extended day-for-day for delays caused by:

• Late content or asset provision
• Delayed approvals or feedback
• Unavailability of client stakeholders
• Change requests during execution
• Late payment affecting project continuity

7.4 Extended Delay Charges

If client delays exceed 30 cumulative days, Fruxinfo reserves the right to:

• Reassign resources to other projects
• Apply resource retention charges
• Require revised timeline commitment
• Adjust pricing for extended engagement

7.5 Third-Party Dependencies

Fruxinfo is not responsible for delays caused by:

• App Store/Play Store review processes
• Payment gateway approvals
• Third-party API changes or downtime
• Domain/hosting provider issues
• Government approvals or certifications

7.6 Force Majeure Delays

Timelines may be extended for circumstances beyond reasonable control (see Section 18).

8. POST-LAUNCH SUPPORT & WARRANTY

8.1 Warranty Period

All delivered projects include 90 days (3 months) of warranty support from the Go-Live Date.

8.2 Warranty Coverage

The warranty covers ONLY:

• Bug fixes (as defined in Section 1.6)
• Critical functionality failures
• Issues directly caused by Fruxinfo's deliverables
• Security patches for Fruxinfo-developed code

8.3 Warranty Response Times

• Critical Bugs (system inaccessible): 24-hour response
• Major Bugs (key feature non-functional): 72-hour response
• Minor Bugs (cosmetic or non-critical): 7 business day response

8.4 Warranty Exclusions

The warranty does NOT cover:

• New feature development or enhancements
• UI/UX changes or redesign requests
• Performance optimization beyond agreed specifications
• Compatibility with browsers/devices not in original scope
• Issues caused by client modifications or third-party plugins
• Problems arising from hosting/server configuration changes
• Damage from malware, hacking, or client security failures
• API or third-party service changes
• Content updates or data entry

8.5 Warranty Void Conditions

Warranty becomes void if:

• Client or third parties modify delivered code
• Project is migrated to different hosting without Fruxinfo support
• Recommended security updates are not applied
• Client violates terms of service of integrated third-party services

8.6 Post-Warranty Support

After warranty expiration, support is available through:

• Annual Maintenance Contracts (AMC)
• Hourly billing arrangements
• Project-based support quotations

9. INTELLECTUAL PROPERTY RIGHTS

9.1 Fruxinfo's Pre-Existing IP

Fruxinfo retains all rights to:

• Proprietary frameworks and libraries
• Reusable code components and modules
• Development tools and methodologies
• Templates and boilerplates
• General knowledge and experience

9.2 Custom Development Projects

For custom development projects upon FULL PAYMENT:

• (a) Client receives ownership of application-specific custom code
• (b) Client receives ownership of custom-designed UI/UX elements
• (c) Client receives ownership of project-specific content
• (d) Fruxinfo retains rights to underlying frameworks and libraries

9.3 Template-Based Projects

For projects built on existing templates or themes:

• (a) Client receives non-exclusive license to use the deliverable
• (b) Original template/theme remains property of its creator
• (c) Fruxinfo may use the same template for other clients
• (d) Customizations specific to Client may be Client-owned

9.4 License to Use

Until full payment, Client receives only a limited license to use deliverables for review and testing purposes. Full rights transfer only upon complete payment.

9.5 Code Reuse Rights

Fruxinfo reserves the right to:

• Reuse generic code patterns and logic
• Learn from project experience
• Incorporate non-identifying lessons into future work
• Reuse framework components across projects

9.6 Exclusive Rights Option

Clients requiring exclusive ownership of all code (including frameworks) may purchase this right through a Premium IP Agreement with an additional fee (typically 40-50% of project cost).

9.7 Third-Party Components

Projects may incorporate third-party components (libraries, APIs, plugins) subject to their respective licenses. Client is responsible for compliance with such licenses.

9.8 Client-Provided Materials

Client grants Fruxinfo a license to use Client-provided content, logos, and materials solely for project execution. Fruxinfo does not claim ownership of Client's pre-existing IP.

10. OWNERSHIP & LICENSE TERMS

10.1 Ownership Transfer Conditions

Full ownership transfer occurs when:

• All project payments are complete
• All outstanding invoices are settled
• Project handover formalities are completed
• Final acceptance is documented

10.2 Suspended Payment Scenarios

If payment is overdue beyond 21 days:

• (a) Fruxinfo will provide written notice
• (b) Access to hosting, servers, and admin panels may be restricted
• (c) Fruxinfo may retain possession of all deliverables
• (d) Client's license to use deliverables may be suspended
• (e) Outstanding payments remain due regardless of ownership status

10.3 Project Dissolution for Non-Payment

If payment disputes remain unresolved for 60 days:

• Fruxinfo may retain full ownership of all deliverables
• Fruxinfo may repurpose or resell the project
• Client remains liable for payment of services rendered

10.4 Ethical Use Restriction

Client may not use delivered products for:

• Illegal activities
• Hate speech or discrimination
• Adult content (unless explicitly agreed)
• Violation of third-party rights
• Spamming or fraudulent activities

Fruxinfo reserves the right to terminate services upon discovery of unethical use.

11. SAAS & SUBSCRIPTION SERVICES

11.1 Subscription Terms

• (a) SaaS services are billed monthly or annually in advance
• (b) No refunds for partial month usage
• (c) Minimum commitment period as specified in service plan
• (d) Auto-renewal unless cancelled with 30 days notice

11.2 Service Model

SaaS services are provided on a shared infrastructure model. While we maintain high availability standards, occasional maintenance windows may be required.

11.3 Price Revisions

• (a) Subscription prices may be revised annually
• (b) Client will receive 90 days advance notice of price changes
• (c) Price increases will not exceed 15% or current CPI inflation rate, whichever is lower
• (d) Client may terminate subscription within 30 days of price increase notice without penalty

11.4 Service Suspension

Services may be suspended for:

• Non-payment beyond grace period (5 days)
• Violation of acceptable use policy
• Excessive resource consumption affecting other users
• Security threats originating from Client's account

11.5 Data Backup & Retention

• (a) Client is responsible for maintaining their own data backups
• (b) Upon subscription termination, data will be retained for 30 days
• (c) Data export assistance available upon request (fees may apply)
• (d) After 30 days, data may be permanently deleted

11.6 Service Levels

• (a) Target uptime: 99.5% (excludes scheduled maintenance)
• (b) Scheduled maintenance will be notified 48 hours in advance
• (c) Emergency maintenance may be performed without notice
• (d) Service credits may be available for extended outages (as per SLA)

11.7 Cancellation Policy

• (a) Monthly subscriptions: Cancel anytime with 30 days notice
• (b) Annual subscriptions: Cancellation after minimum term
• (c) Cancellation must be submitted in writing
• (d) No refunds for unused subscription period

12. REVISIONS & CHANGE REQUESTS

12.1 Included Revisions

Each project milestone includes a specified number of revision rounds (typically 2 rounds per milestone) to refine deliverables based on feedback.

12.2 Revision Definition

A "revision" means:

• Modifications to meet original requirements
• Corrections to align with approved specifications
• Bug fixes or functionality corrections
• Reasonable refinements within agreed scope

12.3 NOT Considered Revisions (Billable)

The following are considered new work and will be billed separately:

• New features or functionality not in original scope
• Redesign or style changes after approval
• Changes due to "change of mind" after approval
• Modifications to accommodate new requirements
• Additional pages or sections
• Integration with new third-party services

12.4 Post-Approval Changes

Once a milestone is formally approved and signed off:

• Any subsequent changes are treated as change requests
• Change requests require separate quotation and payment
• Timeline extensions apply for change request implementation

12.5 Continuous Feedback

Minor feedback and clarifications during active development phase are welcome and will be accommodated within reasonable limits.

13. DIGITAL MARKETING & SEO SERVICES

13.1 Best Effort Services

All digital marketing, SEO, social media marketing, and paid advertising services are provided on a "best effort" basis using industry-standard practices.

13.2 No Performance Guarantees

Fruxinfo explicitly does NOT guarantee:

• Specific search engine rankings
• Fixed number of leads or conversions
• Defined ROI or revenue increases
• Specific traffic volumes
• Social media follower counts
• Engagement rates or metrics
• Ad campaign performance outcomes

13.3 External Factors

Marketing results depend on numerous factors beyond our control:

• Search engine algorithm changes
• Social media platform policy updates
• Market competition and seasonality
• Product/service market fit
• Client's brand reputation
• Ad platform approval processes
• Target audience behavior

13.4 Our Commitments

Fruxinfo commits to:

• Industry-standard best practices
• Transparent reporting and analytics
• Strategy development and execution
• Regular optimization and testing
• Compliance with platform guidelines
• Professional campaign management

13.5 Client Responsibilities

Client must provide:

• Accurate business information
• Quality products/services
• Reasonable marketing budgets
• Timely approvals for content/campaigns
• Access to necessary accounts and platforms
• Cooperation in strategy implementation

13.6 Paid Advertising

• (a) Ad spend budgets are separate from management fees
• (b) Client pays ad platform directly or reimburses Fruxinfo
• (c) Ad performance depends on platform algorithms and competition
• (d) Management fees are for service delivery, not results
• (e) Poor-performing campaigns will be optimized but results not guaranteed

13.7 Service Term

Marketing services require minimum 3-6 month commitments to see meaningful results. Early termination does not entitle refunds.

14. CLIENT RESPONSIBILITIES & OBLIGATIONS

14.1 Timely Information

Client must provide:

• Complete and accurate project requirements
• Timely content, images, and assets
• Access credentials when needed
• Feedback and approvals within specified timeframes
• Contact person availability for queries

14.2 Decision-Making Authority

Client representative must have authority to:

• Approve deliverables
• Make project decisions
• Authorize change requests
• Process payments

14.3 Content & Materials

Client is responsible for:

• Accuracy and legality of provided content
• Obtaining necessary rights for images, videos, fonts
• Ensuring content doesn't violate third-party rights
• Proofreading and accuracy of content before approval

14.4 Third-Party Services

Client must:

• Purchase necessary third-party services (hosting, domains, APIs)
• Maintain valid licenses for purchased software/themes
• Provide access to required third-party accounts
• Handle vendor relationships for non-Fruxinfo services

14.5 Testing & Acceptance

Client must:

• Test deliverables in provided environments
• Report issues clearly with reproduction steps
• Provide timely acceptance or detailed rejection reasons
• Sign off on milestones upon satisfaction

14.6 Cooperation

Client agrees to:

• Respond to queries within 48 business hours
• Attend scheduled meetings or provide advance notice
• Maintain professional communication
• Provide constructive feedback

14.7 System Requirements

Client must ensure:

• Adequate hosting resources for application needs
• Proper server configurations as recommended
• Regular backups of data and content
• Security measures implementation

15. CONFIDENTIALITY & DATA PROTECTION

15.1 Confidential Information

Both parties agree to keep confidential:

• Business strategies and plans
• Technical information and source code
• Customer data and business information
• Financial information
• Proprietary processes and methodologies

15.2 Exceptions

Confidentiality does not apply to information that:

• Is publicly available
• Was known prior to disclosure
• Is independently developed
• Must be disclosed by law

15.3 Data Protection

Fruxinfo commits to:

• Process personal data only for service delivery
• Implement reasonable security measures
• Comply with IT Act 2000 and applicable privacy laws
• Not sell or share client data with third parties
• Return or delete data upon request (subject to legal retention requirements)

15.4 Data Security

While Fruxinfo implements industry-standard security:

• We cannot guarantee absolute security
• Client is responsible for strong passwords and credential security
• Client must report security incidents immediately
• Fruxinfo is not liable for breaches caused by Client's security failures

15.5 Data Breach Notification

In the event of a data breach:

• Fruxinfo will notify Client within 72 hours of discovery
• We will cooperate in investigation and remediation
• Client may be responsible for end-user notifications

15.6 Data Location

Client data may be stored on servers located in India or internationally. Fruxinfo will inform Client of data locations upon request.

15.7 Portfolio Use

Fruxinfo may showcase completed projects in portfolios, case studies, and marketing materials UNLESS Client requests confidentiality in writing. Client may specify confidentiality requirements before project commencement.

16. LIABILITY & INDEMNIFICATION

16.1 Limitation of Liability

To the maximum extent permitted by law, Fruxinfo's total aggregate liability under this agreement shall not exceed the total fees paid by Client in the 12 months preceding the claim.

16.2 Excluded Damages

Fruxinfo is not liable for:

• Indirect, incidental, or consequential damages
• Lost profits or business opportunities
• Loss of data (Client responsible for backups)
• Business interruption costs
• Reputational damage
• Third-party claims
• Force majeure events

16.3 Service-Specific Limitations

Fruxinfo is not responsible for:

• Performance of third-party services, APIs, or plugins
• Hosting or server downtime (unless Fruxinfo-managed)
• Internet connectivity issues
• Payment gateway failures or transaction issues
• App Store/Play Store rejections or policies
• Search engine algorithm changes
• Social media platform policy changes
• Email deliverability issues
• SMS gateway failures

16.4 Exceptions to Limitations

Limitations do not apply to liability arising from:

• Fruxinfo's gross negligence or willful misconduct
• Fraud or fraudulent misrepresentation
• Breach of confidentiality obligations
• Death or personal injury caused by negligence
• Violations that cannot be limited by law

16.5 Client Indemnification

Client agrees to indemnify and hold Fruxinfo harmless from claims arising from:

• Client's violation of laws or regulations
• Infringement of third-party intellectual property
• Content provided by Client
• Client's use of deliverables for illegal purposes
• Violation of third-party terms of service
• Misrepresentation of facts to Fruxinfo

16.6 Testing & Acceptance

By accepting deliverables, Client confirms:

• Adequate testing has been performed
• Deliverables meet agreed specifications
• No hidden or undisclosed issues remain

Client bears responsibility for issues not reported during acceptance testing.

16.7 Reasonable Care

Fruxinfo commits to:

• Exercise reasonable skill and care
• Follow industry-standard practices
• Use qualified professionals
• Implement quality control processes
• Address reported issues professionally

17. TERMINATION

17.1 Termination by Client

Client may terminate with 30 days written notice, provided:

• All completed work is paid for in full
• Ongoing milestone work is paid proportionately
• No refunds for advance payments or completed work
• Client pays termination administrative fee (10% of remaining contract value)

17.2 Termination by Fruxinfo

Fruxinfo may terminate immediately for:

• Non-payment beyond 21 days despite notices
• Material breach of agreement by Client
• Client's use of services for illegal purposes
• Abusive or harassing behavior toward team members
• Repeated violation of terms

17.3 Effect of Termination

Upon termination:

• All outstanding payments become immediately due
• Work in progress is delivered in current state (if paid for)
• Access to Fruxinfo systems is revoked
• Licenses granted to Client are suspended until payment clearance
• Confidentiality obligations survive termination

17.4 Project Handover

Upon full payment settlement:

• Source code/files delivered (as per ownership terms)
• Documentation provided
• Credentials transferred
• Reasonable handover assistance provided (fees may apply for extended support)

17.5 Mutual Termination

Parties may mutually agree to terminate with terms negotiated at that time.

18. FORCE MAJEURE

18.1 Force Majeure Events

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including:

• Acts of God (earthquakes, floods, natural disasters)
• Pandemic or epidemic
• War, terrorism, or civil unrest
• Government restrictions or regulations
• Internet infrastructure failures
• Power outages affecting operations
• Labor strikes (not involving the party's own employees)

18.2 Notification

The affected party must:

• Notify the other party within 5 days
• Provide details of the force majeure event
• Estimate duration of impact
• Provide regular updates

18.3 Obligations During Force Majeure

• Parties must use reasonable efforts to mitigate impact
• Timelines will be extended by duration of event
• Payments obligations may be adjusted by mutual agreement
• Project may be suspended without penalty

18.4 Extended Force Majeure

If force majeure continues beyond 90 days, either party may terminate the agreement without penalty, with settlement based on work completed.

19. DISPUTE RESOLUTION

19.1 Good Faith Negotiation

In the event of any dispute, both parties agree to first attempt resolution through good faith negotiation. Senior management from both sides will meet within 15 days of dispute notification.

19.2 Mediation

If negotiation fails within 30 days, parties agree to attempt mediation before a mutually agreed mediator in Ahmedabad, Gujarat.

19.3 Arbitration

If mediation fails, the dispute shall be resolved through binding arbitration:

• Single arbitrator mutually appointed
• Conducted under Arbitration and Conciliation Act, 1996
• Venue: Ahmedabad, Gujarat, India
• Language: English
• Arbitrator's decision is final and binding

19.4 Court Jurisdiction

Only after exhausting above remedies may either party approach courts. Exclusive jurisdiction lies with courts in Ahmedabad, Gujarat, India.

19.5 Interim Relief

Nothing prevents either party from seeking interim or injunctive relief from appropriate courts to prevent irreparable harm.

19.6 Continued Performance

During dispute resolution, both parties shall continue performing non-disputed obligations unless impossible or unlawful.

20. GENERAL PROVISIONS

20.1 Entire Agreement

These Terms, together with the Quotation and SOW, constitute the entire agreement and supersede all prior discussions, negotiations, and agreements.

20.2 Amendments

These Terms may be amended only by written agreement signed by both parties. Fruxinfo may update general Terms with 30 days notice; continued use constitutes acceptance.

20.3 Severability

If any provision is found invalid or unenforceable, remaining provisions continue in full force. Invalid provisions will be replaced with valid provisions achieving similar intent.

20.4 Waiver

Failure to enforce any right does not constitute waiver of that right. Waiver must be in writing to be effective.

20.5 Assignment

Client may not assign this agreement without written consent. Fruxinfo may assign to affiliates or in case of merger/acquisition with notice to Client.

20.6 Independent Contractors

Parties are independent contractors. Nothing creates partnership, joint venture, or employment relationship.

20.7 Notices

All formal notices must be in writing and sent to: For Fruxinfo: [Insert registered office address and email] | For Client: As provided in the agreement. Notices are effective upon receipt confirmation.

20.8 Survival

Sections relating to payment, confidentiality, intellectual property, liability, and dispute resolution survive termination.

20.9 Compliance with Laws

Both parties agree to comply with all applicable laws, including:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices) Rules, 2011
• Consumer Protection Act, 2019
• Indian Contract Act, 1872
• Copyright Act, 1957
• GST regulations

20.10 Language

This agreement is drafted in English. In case of translation, English version prevails.

20.11 Counterparts

This agreement may be executed in counterparts, each deemed an original. Electronic signatures are valid and binding.

ACKNOWLEDGMENT & ACCEPTANCE

By signing below or by making payment or by using Fruxinfo's services, Client acknowledges:

• ✓ I have read and understood these Terms & Conditions in their entirety
• ✓ I have had opportunity to seek independent legal advice
• ✓ I understand the payment, refund, and intellectual property terms
• ✓ I agree to fulfill all client responsibilities outlined herein
• ✓ I accept these Terms as legally binding

IMPORTANT LEGAL DISCLAIMER

These Terms & Conditions have been prepared for general use. While comprehensive, they may not address every specific situation. We recommend:

• Having these Terms reviewed by a qualified corporate lawyer
• Customizing for specific industry requirements
• Regular review and updates (at least annually)
• Ensuring team members understand and follow these Terms
• Maintaining version control and client acknowledgment records

This document is provided as a template and should not be considered legal advice. Fruxinfo Private Limited should consult with qualified legal counsel before implementation.